Return & Refund Policy
At Krishav Tex Creation, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a hassle-free return process. This Return Policy outlines the terms and conditions of our return process.
- Eligibility for Returns
To be eligible for a return, items must be in their original condition and packaging, with all tags and labels attached. Items that have been worn, altered, or damaged are not eligible for return.
- Return Process
Customers must initiate the return process within 7 days of receiving their order. To initiate a return, customers should contact our customer service team at support@krishavtexcreation.com.
Upon receiving the return request, our customer service team will provide a return shipping label and instructions for returning the item.
Once we receive the returned item and verify its eligibility, we will issue a refund to the original payment method. Refunds may take 3-5 business days to process.
- Exchanges
We do not offer direct exchanges. Customers who wish to exchange an item should follow the return process and place a new order for the desired item.
- Return Shipping Costs
Customers are responsible for the cost of return shipping. Shipping costs are non-refundable.
- Return Exceptions
Certain items may not be eligible for return, such as custom orders or items marked as final sale. These exceptions will be noted on the product page.
- Damaged or Defective Items
If an item arrives damaged or defective, customers should contact our customer service team at support@krishavtexcreation.com within 7 days of receiving the order. We will provide a return shipping label and instructions for returning the item.
Upon receiving the damaged or defective item, we will issue a refund or replacement, as determined by the customer.
- Contact Us
If you have any questions or concerns about our Return Policy, please contact us at support@krishavtexcreation.com.
By placing an order with Krishav Tex Creation you agree to the terms and conditions of our Return Policy.